Preloved & Perfect - Returns Policy

We really hope that you are happy with your purchase. However, if for any reason you are not satisfied; we will offer a refund or exchange on items returned within 28 days of purchase.

To be eligible for a refund or exchange, please send back your item unused and in the original packaging with your proof of purchase. Please note: We cannot refund the postage cost and we cannot cover the cost of postage for you to return your item.

If you do wish to return an item, please email us at prelovedandperfect@outlook.com with your order number.